Our Commitment to Your Privacy
Six core principles that form the foundation of personal data protection at KepriTogel.
Data Encryption
All your personal data and financial transactions are protected with 256-bit SSL encryption, ensuring your information remains inaccessible to unauthorized parties.
Secure Storage
Your data is stored on servers protected to the highest security standards. Internal access to members' personal data is strictly restricted and logged.
Your Data Controls
You have the right to access, correct, or request the deletion of your personal data at any time. KepriTogel provides a straightforward process for managing your information.
No Data Sales
KepriTogel does not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.
Limited Use
The data we collect is used only for the purposes stated in this Privacy Policy. We do not process your data for any other purpose without prior notice.
Regulatory Compliance
KepriTogel's privacy practices comply with applicable data protection regulations, including Malaysia's Personal Data Protection Act 2010 (PDPA).
1. Introduction
KepriTogel ("we", "Platform") respects the privacy of every member and user of our platform. This Privacy Policy explains in detail how we collect, process, store, and protect your personal data when you use our website, mobile app, and all services provided by KepriTogel.
We are committed to ensuring your personal data is handled responsibly and in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. This policy applies to all users of the KepriTogel platform, including visitors, registered members, and VIP members.
If you have any enquiries regarding this Privacy Policy, our team is ready to assist you through the support channels available on the platform.
2. Personal Data We Collect
KepriTogel collects various types of personal data when you register and use our platform. This information is collected to enable us to provide a secure, fair, and personalised service.
| Data Categories | Sample Information | Main Purpose |
|---|---|---|
| Identity | Full name, date of birth, national ID number, passport | Identity verification (KYC), legal compliance |
| Contact | Email address, phone number, residential address | Account communications, security notices |
| Financial | Bank account number, bank name, digital wallet details | Processing deposits and withdrawals |
| Technical | IP address, device type, web browser, operating system | Account security, fraud detection |
| Activity | Game records, betting history, transaction logs | Dispute resolution, audits, responsible gaming |
| Cookies | Session data, language preferences, browsing history | User experience improvement |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive information such as biometric data, political opinions, or religious beliefs unless required by law.
3. How We Use Your Data
The personal data we collect is used solely for the following legitimate and stated purposes:
3.1 Account Management
Your registration information is used to create and manage your account on KepriTogel, including verifying your identity at login, processing financial transactions, and updating your profile information when required.
3.2 Legal Compliance & KYC
As a responsibly operated platform, we are required to conduct a Know Your Customer (KYC) process to ensure all members meet age eligibility requirements, prevent money laundering, and comply with applicable regulations. Data collected during KYC is stored securely and accessed only by authorised personnel.
3.3 Platform Security
Technical data such as IP addresses and login records are used to detect suspicious activity, prevent unauthorized access, and protect your account from fraud. Our threat detection system operates around the clock to ensure platform security.
3.4 Service Improvement
We analyse usage data in aggregate (without identifying individuals) to understand usage patterns, identify technical issues, and continuously improve the user experience on the KepriTogel platform.
3.5 Communication & Support
Your contact information is used to send important account notices, security alerts, service updates, and responses to support enquiries. If you have opted in to receive marketing communications, we will also send you relevant promotional information.
4. Sharing Data with Third Parties
KepriTogel does not sell or rent your personal data to any third party for marketing purposes. However, in certain circumstances, we may need to share your data with the following parties:
4.1 Service Providers
We work with trusted third-party service providers, including payment processors, cloud service providers, and identity verification companies. All providers are bound by strict confidentiality agreements and are only permitted to process your data in accordance with our instructions.
4.2 Legal Requirements
We may be required to disclose your personal data to authorities or regulatory bodies when mandated by law, court order, or in the context of financial crime investigations such as money laundering or fraud.
4.3 Business Transfers
In the event of a merger, acquisition, or business asset transfer, member personal data may be transferred to the new entity. In such cases, you will be notified in advance and an updated Privacy Policy will be published.
4.4 Cross-Border Data Transfers
Your data may be processed on servers located outside Malaysia. We ensure that any cross-border data transfers are carried out with adequate safeguards, including data transfer agreements that comply with applicable data protection standards.
5. Data Security
KepriTogel continuously invests in the latest cybersecurity infrastructure to protect your personal data. The security measures we implement include:
- End-to-end encryption using 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
- Two-factor authentication (2FA) available for all member accounts as an additional security layer during login.
- Continuous monitoring by our security team, which detects and responds to any suspicious activity in real time.
- Penetration testing (penetration testing) conducted periodically by independent security auditors to identify and address any system vulnerabilities.
- Role-based access control ensuring that only authorized personnel can access member personal data, with every access logged for audit purposes.
- Data backup performed automatically to ensure service continuity and data recovery in the event of a technical incident.
While we take all reasonable steps to protect your data, no system can guarantee absolute security. In the event of a data breach that affects you, we will notify you within the timeframe required by applicable law.
6. Cookies & Tracking Technologies
KepriTogel uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
6.1 Essential Cookies
These cookies are required for core platform functions, such as maintaining your login session and remembering your language preference. The platform will not function properly without them and they cannot be disabled.
6.2 Analytics Cookies
We use analytics cookies to understand how users interact with our platform. This information is collected in aggregate and without identifying individuals, helping us improve the platform's design and functionality.
6.3 Functional Cookies
These cookies allow the platform to remember your preferences, such as display theme, preferred betting limits, and notification settings. They enhance your overall experience on the platform.
6.4 Managing Cookies
You can manage or delete cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect platform functionality and your user experience.
7. Your Rights as a Data Subject
As a KepriTogel member, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal data we hold about you at any time.
Right to Rectification
If your data is inaccurate or incomplete, you have the right to request immediate correction.
Right to Erasure
You may request the deletion of your personal data, subject to our legal obligations.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time.
Right to Portability
You have the right to receive your data in a machine-readable format for transfer to another platform.
Right to Restriction of Processing
Under certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.
To exercise any of the rights above, please contact our customer support team. We will process your request within 30 business days. Please note that certain rights may be limited in cases where we have a legal obligation to retain specific data.
8. Data Retention Period
KepriTogel does not retain your personal data longer than necessary for the purposes stated in this Privacy Policy. Our data retention periods are as follows:
- Active Account Data is retained for as long as your account is active or as needed to provide services to you.
- Closed Account Following account closure, basic data is retained for a minimum of 5 years to fulfil legal obligations and audit requirements.
- KYC Records Identity verification documents are retained for 7 years after the date of the last transaction, in line with anti-money laundering requirements.
- Technical Logs Access logs and security logs are retained for 12 months before being automatically deleted.
- Marketing Data Marketing preference data is deleted within 30 days after you withdraw your consent.
Upon expiry of the retention period, your data will be securely deleted or anonymised so that it can no longer be linked to you as an individual.
9. Changes to the Privacy Policy
KepriTogel reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When material changes occur, we will:
- Publishing the updated version on our website with a clear effective date.
- Notifying registered members via email or in-platform notice at least 7 days before changes take effect.
- Maintaining an archive of previous versions of the Privacy Policy for your reference.
Your continued use of the KepriTogel platform after changes take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:
Support Email
Live Support
Live chat is available 24/7 via the support icon at the bottom corner of our platform.